Careers

Symitar Programmer

Interested candidates must have experience with Symitar Episys core banking system development/programming.

Some of the Core Responsibilities of this Position are:

• Responsible for the development, support, enhancement and management of the Credit Union’s custom Symitar applications and integration of applications across the company. 
• Collaborate with internal stakeholders to develop and modify code to perform data extraction, manipulation, and reporting to meet business requirements under limited supervision by the Director of Information Technology.
• Expected to continuously oversee core scheduling, batch processes, and GoodNight while troubleshooting as needed. 
• Maintain change control and testing processes for modifications to applications.
• Create custom programs to suit the needs of the organization using IIS and other Web Servers. 

Required Skills:

• Proven ability to operate effectively in a fast-paced environment.
• Proven ability to triage and prioritize multiple support issues.
• Ability to work effectively in teams with fellow employees possessing varying degrees of technical understanding.
• Ability to work with moderate supervision.
• Ability to work with 3rd party vendors to support and maintain core banking servers and applications.

Education and/or Experience:

• Development experience in PowerOn and SymConnect that integrate into Episys and third-party applications required.
• 2-year degree
• Or equivalent combination of education and experience
• 5 years or more of programming/coding experience preferred.
• Customer support experience preferred.
• Server support experience preferred.
• Networking experience preferred.

Supplemental Experience Desired:

• Intermediate experience with TCP/IP networking.
• Intermediate programming or scripting experience.
• Intermediate experience with DNS and DHCP.
• Intermediate experience with backup/replication technologies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Call Center Representative

Some of the responsibilities for this position are:

• Greet members and guests on the phone in a courteous and professional manner.
• Answers telephone/secure mail inquiries from members regarding loan and deposit services, credit, debit and ATM cards, account information, transfer requests, withdrawals, stop payments, check supplies, or any other member request concerning products and services of the credit union.
• Responds to the members’ inquiries regarding the operation of accounts, access to services, account usage charges, interest rates on savings and loan products, resolving account discrepancies, and assisting members to make the most effective use of services offered by the credit union.

Requirements:

• Associates Degree in Business Administration or equivalent preferred but not required
• Two years financial institution experience, preferably in IRA’s, new accounts and loan processing or other call center experience preferred
• Minimum of two years of Sales and Cash Handling Experience preferred

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Teller

Some of the responsibilities for this position are:

• Excellent member service skills
• Processing member account transactions, such as withdrawals, deposits, loan payments, account transfers, cashier check purchases and MasterCard cash advances
• Maintain adequate cash supply within limits; balance cash drawer daily.
• Cross-sell products and services; identify and recommend appropriate services that best meet members’ needs and result in quality sales.
• Answer member inquiries while complying with disclosure requirements, regulations, and privacy policies.

Requirements

• Minimum of one year teller experience in Financial Institution or equivalent cash handling and customer service experience

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Our Hiring Process:

• If you are interested in applying for any of the opportunities posted, send your cover letter & resume via:
  • Email - HR@GainFCU.com
  • Mail - GFCU Attn: Human Resources, 1800 W. Magnolia Blvd., Burbank CA 91506
• If your experience matches the requirements of the position, we may contact you for an initial conversation and /or interview.
• If selected for an in-person meeting, you will be asked to complete our employment application and possibly, job-appropriate testing at our corporate office in Burbank.
• If selected for the position, you must complete a thorough pre-employment background check.
  • NMLS Verification for all Mortgage/Consumer Loan Originators
• If selected for the position, an offer of employment will be extended contingent upon successful completion of a background check.

PLEASE NOTE: Due to the high volume of applications we receive on a daily basis, we are unable to provide individual status updates by phone or email.

Nothing in our job advertisements restricts the right of Gain Federal Credit Union to assign or reassign duties and responsibilities to our positions at any time.

Gain Federal Credit Union is an Equal Opportunity Employer. 

Gain Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

GFCU complies with the City of Los Angeles's "Ban-the-Box" ordinance (aka The Fair Chance Initiative for Hiring).