Careers
Thank you for your interest in a career at Gain Federal Credit Union.
When you join our team, you have the opportunity to enjoy a career where your daily contributions have a significant impact on the lives of our members.
Current Openings
Call Center Representative :
Essential Duties and Responsibilities:
- Greet members and guests on the phone in a courteous and professional manner.
- Answers telephone/secure mail inquiries from members regarding loan and deposit services, credit, debit and ATM cards, account information, transfer requests, withdrawals, stop payments, check supplies, or any other member request concerning products and services of the credit union.
- Responds to the members’ inquiries regarding the operation of accounts, access to services, account usage charges, interest rates on savings and loan products, resolving account discrepancies, and assisting members to make the most effective use of services offered by the credit union.
Education and/or Experience:
- Associates Degree in Business Administration or equivalent preferred but not required
- Two years financial institution experience, preferably in IRA’s, new accounts and loan processing or other call center experience preferred
- Minimum of two years of Sales and Cash Handling Experience preferred
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Benefits
Medical, Dental and Vision Plans
- HMO/PPO Medical plan options
- MetLife Dental PPO
- VSP Vision
Life Insurance and
Long-Term Disability Insurance
Provided at no cost to all eligible employees.
Low-Cost Supplemental Life Insurance
Retirement
- We believe in helping employees invest in their retirement and we offer a 401 (k) plan with auto enrollment of employee deferred funs following the first full month of employment with matching employer contributions following a year of service as well as a discretionary profit sharing plan.
Paid Time Off
- Plus 10 paid company holidays to eligible employees
Educational Reimbursement
Bonus for reaching milestone Anniversary Dates
Our Hiring Process:
- If you are interested in applying for any of the opportunities posted, send your cover letter & resume via:
- Email - HR@GainFCU.com
- Mail - GFCU Attn: Human Resources, 1800 W. Magnolia Blvd., Burbank CA 91506
- If your experience matches the requirements of the position, we may contact you for an initial conversation and /or interview.
- If selected for an in-person meeting, you will be asked to complete our employment application and possibly, job-appropriate testing at our corporate office in Burbank.
- If selected for the position, you must complete a thorough pre-employment background check.
- NMLS Verification for all Mortgage/Consumer Loan Originators
- If selected for the position, an offer of employment will be extended contingent upon successful completion of a background check.
PLEASE NOTE: Due to the high volume of applications we receive on a daily basis, we are unable to provide individual status updates by phone or email.
Nothing in our job advertisements restricts the right of Gain Federal Credit Union to assign or reassign duties and responsibilities to our positions at any time.
Gain Federal Credit Union is an Equal Opportunity Employer.
Gain Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
GFCU complies with the City of Los Angeles's "Ban-the-Box" ordinance (aka The Fair Chance Initiative for Hiring).