Advanced Online Banking

Important Notice: Please Read

To prepare for the conversion to Advanced Online Banking, our existing Online and Mobile Banking platform will be retired.  

When this occurs, there will be no Online & Mobile Banking access from 6:00 PM PDT Friday, September 5th through 9:00 am PDT on Monday, September 8th when Advanced Online Banking goes live.

When access resumes on Monday morning, you will need to register for Advanced Online Banking. To resume use of the Mobile App, you will need to download the new version from the Apple Store or Google Play.

During this downtime, Online & Mobile Banking will not be available for ANY functions including, but not limited to:

  • Viewing or Modifying Accounts
  • Transferring Funds
  • Making Loan Payments
  • Making Credit Card Payments
  • Checking Your Credit Score
  • Applying for Loans
  • Adjusting BillPay
  • Scheduled Payments
  • Accessing Card Controls
    • Because digital access will be unavailable, your current active/inactive card control status will remain in place throughout the weekend. Please call us from 10:00 am – 5:00 pm PDT on Saturday or Sunday to make changes.

Phone banking, ATMs, scheduled payments, and payment cards will continue to function as normal. Your funds are secure and remain federally insured by the NCUA as always.

If you have any other transaction questions, Credit Union Call Center staff will be on hand from 10:00 am to 5:00 pm PDT on Saturday, September 6th and Sunday, September 7th.

All of the new features coming with Advanced Online Banking and a list of FAQs can be found below.

Instructions for registration can be previewed at GainFCU.com/Register.

A New Evolution - Coming Soon!

We're upgrading our online banking and mobile app to its next evolution: Advanced Online Banking. The change will provide you with new features, better money management , strong security, and a new design to make managing your finances easier than ever.

How do I get started?

You won't need to re-enroll or gather a pile of documents. Just use your existing username, answer a few verification questions, and pick a new password.

Find full details in our Registration Guide.

Beaming To You Soon

  • Co-browsing Screenshare Assistance
    • Our staff will see what you see to help you manage your accounts in real-time.We'll securely guide you step by step through the new platform.
  • Faster, Smarter. Better Chatting
    • Live, secure chat with real representatives who can process transactions in real-time and accomplish just about anything you can do at a branch.
  • Dashboard Your Financial World
    • Import financial information from other financial institutions to populate one easy-to-read overview of your financial world.
  • Zelle®
    • Quick and simple transfers! Our Zelle® debut date is TBD. For updates, visit GainFCU.com/Zelle.
      Zelle® and Gain Federal Credit Union are not affiliated
  • Instant Digital Credit and Debit Cards
    • Say goodbye to waiting for a new debit or credit card in the mail. Immediately use new cards online or connect to popular mobile wallets and tap your phone at checkout!
  • Advanced Transfer
    • Easily schedule a transfer from one account to several others at once.
  • My Spending
    • A visual snapshot of total spending, broken down by category. If limits are set, a spending gauge shows progress at a glance.
  • Multiple Transfers
    • Schedule up to four transfers at once, fast, efficient, and convenient.
  • Spendable Balance and Future View
    • A helpful estimate of what can be safely spent. It considers upcoming payments, transfers, and reserved funds.
  • Transfer Templates
    • Save time by setting up reusable templates for transfers that happen frequently.
  • Text banking
    • Receive account information through SMS text messages, providing a quick and easy way to manage their finances on the go.

Zelle®* and Gain FCU

The bad news: As you know Zelle®* retired its stand-alone mobile app this past spring. This left Gain Members without a way to use Zelle with their Gain accounts.

The good news: Gain is integrating Zelle into our new, Advanced Online Banking service. We are currently in the testing phase of our new platform, and for that, we anticipate a September launch.

The good and bad news: We wish to have Zelle fully integrated upon the launch of Advanced Online Banking, however, our Zelle launch will be at Zelle's discretion as they continue to address the backlog of institutions implementing new Zelle instances. 

More details will be provided in the weeks to come.

* Zelle and Gain Federal Credit Union are not affiliated.

zelle logo

Advanced Online Banking Registration Guide

Advanced Online Banking is the next evolution in your Gain experience. Here's how to get signed up!

Frequently Asked Questions

You may also use the search function (the magnifying glass at the top of the page) to type your question. The most relevant FAQs will then be displayed.

Advanced Online Banking Conversion

Advanced Online Banking

General Online Banking

Mobile App

Card Controls

If you have any questions, please contact us at (818) 846-1710.