Contact

Phone Icon   Call Center & Live Chat Hours


Monday-Thursday:
9:00 am - 5:00 pm
Friday:
8:00 am - 6:00 pm
Saturday:
10:00 am-2:00 pm

Phone Numbers

Local - (818) 846-1710
Toll-Free - (800) 622-3328
24/7 Card support (818) 846-1710 Press #2

Lobby Hours & Services

Burbank Branch

1800 W. Magnolia Blvd.
Burbank, CA 91506

Monday - Thursday:
9:00 am - 5:00 pm
Friday:
9:00 am - 6:00 pm

Appointments are Encouraged for the Following Transactions

  • New accounts
  • Consumer loans
  • Home loans
  • Investment consultation  

To schedule an appointment please contact our Call Center at (818) 846-1710.




Holiday Hours

Gain Federal Credit Union observes the following holidays on an annual basis and our Branches and Call Center are closed unless otherwise noted. 

New Year’s Day

Martin Luther King, Jr. Day*

Presidents' Day

Memorial Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day 

Day After Thanksgiving*

Christmas Day

*Call Center available.

Fax Numbers

Member Services  - (818) 846-5096 
Real Estate Lending - (818) 524-1681 
Consumer Lending - (818) 238-1622 
Loan Servicing - (818) 524-1681 
1st Mortgage, Home Equity/Express Loan Demand & Payoff - (818) 524-1681
Pacoima Branch  - (818) 899-8516 

General questions and information
For general questions and information please use the Live Chat function you see in the bottom right corner of your browser. Please do not send account numbers, account inquiries, or requests with this feature.

For account assistance or questions, please send us a secure message by logging in to Online Banking and selecting 'New Message' under the Messages & Alerts menu, contact our Call Center during business hours at (818) 846-1710, or access the Live Chat feature from within Online Banking.