Contact
Call Center & Live Chat Hours
Monday-Thursday: 9:00 am - 5:00 pm
Friday: 8:00 am - 6:00 pm
Saturday: 10:00 am-2:00 pm
Phone Numbers
Local - (818) 846-1710
Toll-Free - (800) 622-3328
24/7 Card support (818) 846-1710 Press #2
Fax Numbers
Member Services - (818) 846-5096
Real Estate Lending - (818) 524-1681
Consumer Lending - (818) 238-1622
Loan Servicing - (818) 524-1681
1st Mortgage, Home Equity/Express Loan Demand & Payoff - (818) 524-1681
Pacoima Branch - (818) 899-8516
General questions and information
For general questions and information please use the Live Chat function you see in the bottom right corner of your browser. Please do not send account numbers, account inquiries, or requests with this feature.
For account assistance or questions, please send us a secure message by logging in to Online Banking and selecting 'New Message' under the Messages & Alerts menu, contact our Call Center during business hours at (818) 846-1710, or access the Live Chat feature from within Online Banking.