Telephone voice assistance is here!
This service is more advanced than a touch-tone phone system; you can obtain information and make transactions immediately without waiting for a representative.
With its Natural Language Processing, you say what you need, and the voice assistant will make it so!
How do I get started?
Just call us from any phone number that's on file for your Membership (primary or joint). When enrolling for the first time, you must provide your Member number, last 5 digits of your SSN, and date of birth.
You will select a specific access code to use for telephone voice banking.
Thereafter, you will enter your Member number and access code to use telephone voice banking.
Frequently Asked Questions